Privacy Policy

Last updated: October 2026

This policy explains what Episodeopens Mold Help ("we", "us") does with your information when you visit episodeopens.living, phone the number listed on this website or send in a form. It is a general template, not legal advice.

What We Gather From You

When you use a form or phone us, you may give us your name, phone number, email address, location and a short description of the mold problem in your home.

Some details are collected automatically while you browse. These can include your IP address, browser and device type, the pages you open and the date and time of your visit. Calls to the number on this website may be tracked, and sometimes recorded, for quality and billing purposes.

Why We Use It

We use this information to:

• Match you with an independent mold inspection or remediation provider that serves your area
• Pass your request to that provider so they can reach out to you
• Respond to your questions and messages
• See how people use this website and our phone lines
• Make the website and the service better
• Meet legal duties and stop fraud or misuse

We do not want medical information. Please leave it out of forms and messages.

Who Receives It

Episodeopens Mold Help is a referral service. When you ask for help, we send your contact details and request to one or more independent providers or marketing partners, so they can contact you about it. Those providers are separate businesses, and each has its own privacy practices.

We may also share information with vendors that help run this website and our phone systems, such as hosting, analytics and call-tracking services. We may disclose information if the law requires it, or to protect our rights.

We do not sell your personal information for money. Some laws count sharing with marketing partners as a sale or a share. Where those laws apply, you may be able to opt out.

Cookies and Analytics

This website may use cookies and similar tools to learn how visitors use it. You can control cookies in your browser settings. Blocking them may change how parts of the site behave.

Your Choices

Depending on where you live, you may be able to see, correct or delete your personal information, or opt out of certain sharing. To make a request, email contact@episodeopens.living. We may need to confirm who you are before acting on it.

Security and How Long We Keep Data

We use reasonable safeguards to protect your information. No method of storing or sending data is fully secure, though. We keep information only as long as the purposes above require, or as the law demands.

Children

This website is not intended for children under 13. We do not knowingly collect their personal information.

Updates to This Policy

We may revise this policy from time to time. The date at the top shows the most recent change.

Contact

Questions about this policy? Email contact@episodeopens.living.